Financial Aid Advisors

Financial Aid Advisors

Your Financial Aid Advisors are available for appointments. Carol, Jeremy, Carlos and Maria can meet with you privately and can help you with matters relating to government student financial assistance programs, such as OSAP, fees and payments, registration, and U of T financial support – bursaries, grants and UTAPS, and much more.  You can access our service beginning upon admission to UTSC and throughout your postsecondary studies and beyond.  Support is available for all students: undergraduate and graduate (OSAP only).

Connect with us if you have questions about any of the following:

  • Applying, navigating and updating your OSAP or other Canadian government student aid
  • Understanding Canadian government student aid policies and procedures
  • Appealing or asking for reconsideration of your government student aid
  • Applying for a UTSC bursary/grant & appealing a grant decision
  • Understanding your U of T invoice
  • Deferring your fee payment
  • Budgeting and other financial matters

Appointments on Career & Co-Curricular Learning Network (CLNx)

UTSC Students - Currently Registered and Recent Graduates
Students with an active registration status on ACORN (Registered or Invited) or recent graduates (convocated within the last 2 years) can use this service.  You can book a 20-minute appointment with a financial aid advisor, up to 2 weeks in advance. You will be able to choose the way you meet with us:

  1. Phone – we will call the phone number in ACORN. Make sure the information in ACORN is accurate and up to date.
  2. Microsoft Office Teams – on Teams we can use video & audio, or just audio. 
  • You must login to Microsoft Office Teams 5 minutes prior to your appointment time.

We must verify your identity at the beginning of each appointment. Please have the following information ready:

  • Personal information, such as your full name, your date of birth, address, etc.
  • Your student number or your student card
  • Your OAN or SIN

Be ready to login to your OSAP or ACORN account to verify other information on your file.

You may allow a parent or other family member to attend the appointment.

 

How to book an appointment on CLNx

  1. Login to CLNx.  
  2. Click on Appointments from the menu on the left (under Dashboard).
  3. Click on Financial Aid Appointments – Read information
  4. Click on Book Financial Aid Appointments.
  5. Click on Book by Appointment Type

 

UTSC Students – Not Currently Registered
If your registration status on ACORN is Financially Cancelled you cannot use CLNx to book an appointment with a financial aid advisor. To request an appointment, you can email our office at askro.utsc@utoronto.ca.  Please include your full name and your U of T student number and your phone number or use the Appointment Form.  We will do our best to provide an appointment the same week.  
We must verify your identity at the beginning of each appointment.  Please have the following information ready:

  • Personal information, such as your full name, your date of birth, address, etc.
  • Your student number or your student card
  • Your OAN or SIN

Be ready to login to your OSAP or ACORN account to verify other information on your file.

Click here to download the 2020-21 Financial Aid Appointment Request Form

Office Hours - Financial Aid Office 

 

September - June

July & August 

Monday 9:30am - 4:30pm 9:30am - 4:00pm
Tuesday 9:30am - 4:30pm* 9:30am - 4:00pm
Wednesday  10:00am - 6:45pm* 10:00am - 6:45pm*
Thursday 9:30am - 4:30pm 9:30am - 4:00pm
Friday 9:30am - 3:00pm 9:30am - 3:00pm
Weekends & Statutory Holidays Closed Closed

*Appointments not available between 12 and 1pm daily
*
The office closes between 4 and 5 pm on Wednesdays. 
*
Fall 2020 virtual appointments also available Tuesday 5pm - 6:45pm