Conflicts

While every effort is made to prevent conflicts in the final exam schedule, some conflicts are unavoidable. Students with a conflict as listed below are responsible for declaring their request for resolution on eService before the deadline. Eligible students will receive an amended exam schedule on eService. Contact us if you have questions or concerns.

  • The deadline to report a conflict for Winter 2021 April Final Exams is Tuesday, March 23, 2021 (midnight Eastern Time).
  • Path in eService: Exams-> Report Conflict
  • Once you submit your conflict resolution request on eService, you will receive a response through eService; check eService closer to your conflict date for updates.
Important Note: Once your exam has been rescheduled, you will not be permitted to write the exam at the originally scheduled time. A request to reschedule an exam due to a conflict is not revocable. If you drop the course, your conflict resolution will be cancelled.
Time Zone (only available for Online Exams)

If you are physically in a time zone different than Eastern Time and your final exam is scheduled outside 7:00 a.m. - midnight in your local time, you may request special arrangement on eService to reschedule the impacted exam, so it does not take place outside 7:00 a.m. - midnight in your local time.

In your time-zone conflict request, specify your current location (local time zone) and the course(s) that require special arrangements. Keep in mind, IT support might not be available if your amended exam(s) is scheduled to take place outside regular office hours in Toronto (8:00 a.m. - 10:00 p.m. Eastern Time). Please consider all factors mentioned above before requesting a time-zone conflict resolution.

Note: While every effort will be made to reschedule your exam to a more convenient time, for pedagogical or other reasons this may not be possible and you will be required to write your exam at the originally scheduled time.

Religious observances

If your final exam is in conflict with a religious observance, you may request special consideration on eService to have your exam rescheduled during the next relevant time slot.

In your religious conflict request, specify the course(s) that conflict with the upcoming religious observances and the period of time of your anticipated absences.

Simultaneous exams

If you are scheduled to write two UTSC exams at the same time, arrangements may be made for you to write one of the online exams after the other one.

If a conflict involves a UTM course, arrangements will be made by rescheduling the impacted UTSC exam.

If a conflict involves a St. George course, we ask you to first ask the instructor of your UTSG exam to reschedule that exam. If this is not possible, you must provide evidence of scheduling conflicts for the UTSG exam.

Three exams in four consecutive time slots

If you are scheduled to write three exams in four consecutive time slots, we will make arrangements to reschedule one of your exams to the first subsequent available time slot that will resolve the issue. This accommodation does not apply to students writing deferred exams. The following are the scenarios that will permit this resolution:

  • 8:00, 12:00, 16:00 (three exams in one day) or
  • 8:00, 16:00, 20:00 (three exams in one day) or
  • 12:00, 16:00, 20:00 (three exams in one day) or
  • 12:00, 16:00, followed by an 8:00 the next day or
  • 12:00, 20:00, followed by an 8:00 the next day or
  • 16:00, 20:00, followed by an 8:00 exam the next day or
  • 16:00, 20:00, followed by a 12:00 exam the next day or
  • 16:00, followed by an 8:00 and a 12:00 exam the next day or
  • 20:00, followed by an 8:00 and a 12:00 exam the next day or
  • 20:00, followed by an 8:00 and a 16:00 exam the next day or
  • 20:00, followed by an 12:00 and a 16:00 exam the next day