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Office of the Registrar

TCard and UTORid

The UTSC TCard Office is currently operating via CLNx appointments for in-person services. For further information or assistance, please contact us at tcardoffice.utsc@utoronto.ca and include your full name and student number/UTORid.  Email responses from the TCard Office may take 2-3 business days.

TCards are not required if you are studying remotely. All students must still activate their UTORid (instructions below).

What's the difference between my TCard and UTORid?

TCard:

  • Your physical identification for U of T on-campus services
  • Provides access to on-campus facilities: Library, Pan Am, Building/Lab access, Food services, Printing services, etc.

UTORid:

  • Your login to U of T online services
  • Provides access to your UTmail+, ACORN, Quercus, etc.

New Students: Spring/Summer & Fall 2023

Spring/Summer 2023 Students: You can begin your TCard process to get your UTORid, U of T email address and TCard starting April 1st.
Fall 2023 Students: You can begin your TCard process to get your UTORid, U of T email address and TCard starting May 1st.

Students must have their status as 'Invited' or 'Registered' on ACORN to book an appointment to activate UTORid and/or pick up their TCard via CLNx .

Video Guide: Newly Admitted Students: Activate your UTORid

How to get your UTORid and TCard:

Step 1: Find your legal status in ACORN. Then, use the Documents Tool to determine which documents, you must submit to verify your identity and legal status.
Step 2: Submit your photo for the TCard and your identity & legal status documentation via CloudCard.
Step 3: Once your submission has been approved, you will receive your Secret Activation Key (SAK) AND instructions on how to activate your UTORid via email. Follow the steps to convert your JOINid to your UTORid and set up your U of T email.
Note: All staff and students who are required to be on campus can now pick up their cards at the UTSC Registrar's Office by appointment on CLNx.

Step 1: Log into CLNx. On the left-hand menu bar go to:

Appointments > TCard > Book by Appointment Type > E) Scarborough Registrar's Office TCard In-Person Appointment > Select a time slot under "Next Available Appointments" in the righthand menu.

Step 2: Bring the appropriate legal status documentation with you to campus on the day of your appointment.

Students who started studying at UTSC in 2020 or 2021 may still need to verify legal status even if their UTORid is activated and they have received a TCard. Please check your email to determine if you are one of these students.

How to book an appointment to verify legal status:

Step 1: Log in to CLNx. Go to:  Appointments > TCard > Book by Appointment Type > E) Scarborough Registrar's Office TCard In-Person Appointment > Select a time slot under "Next Available Appointments" in the righthand menu 

Step 2: Find the legal status documents you need here. Check ACORN to determine your legal status.

Step 3: Bring the appropriate identity and legal status documents at the time of your appointment. The TCard Office is only able to verify documentation that is valid and original (digital or photocopies are not accepted). The legal name displayed on your documentation must match how your name is displayed on the University’s records (view your name in ACORN).  

 

 

Access the UTSC Library

You can access the UTSC Library by providing a Canadian government-issued photo ID or a passport and your student number.

Access the Toronto Pan Am Sports Centre

You will need a 16-digit library barcode to access the Toronto Pan Am Sports Centre without a TCard:

Login to the UTORid Information site to locate your library barcode.

Create a self-service account through tpasc.ca/self-service-portal.  You will need both your student number and 16-digit barcode to create an account.

Install the Toronto Pan Am Sports Centre app. You will need your barcode and student number to activate your account through the app. Please ensure you have created/activated your self-service account before setting up your TPASC App account. Scan the app to access TPASC. 

You can only request a replacement TCard if you have Fall 2021 courses with in-person elements that require you to be on campus (e.g. lectures, labs, tutorials).

Step 1: Disable services on your TCard.

If you are not immediately replacing it: 

1.   Report your lost TCard to the Library at 416-978-7694 or visit the circulation desk of any U of T library. 

2.   If you have a meal plan or printing funds on your TCard, you can deactivate your TCard+ funds using the Online Meal Plan Management System (log in with your UTORid or click on Lost TCard). You can also report the loss to mealplan@utoronto.ca or 416-978-1309. 

Step 2: Book an appointment with the TCard Office. Log into CLNx. On the left-hand menu bar go to:

  • Appointments > TCard (do not click the dropdown menu, click TCard) > Book by Appointment Type > E) Scarborough Registrar's Office TCard In-Person Appointment > Select a time slot under "Next Available Appointments" in the righthand menu. 

Step 3: At your appointment:

  • You will present the appropriate documentation to confirm your identity, this includes valid government-issued ID. 
  • Your new TCard photo will be taken.
  • You will pay a $20 replacement fee (pay via credit card, debit card or TBucks. Cash is not accepted).

You can request new or replacement TCards for access to buildings, labs, and other on-campus services via email. Please follow the instructions on the UTSC Faculty and Staff TCard page.