TCard and UTORid

Newly Admitted Students: Activate Your UTORid - University of Toronto

The UTSC TCard Office is closed to in-person visitors. Drop-in services are not available. Please contact tcardoffice.utsc@utoronto.ca for questions, include your name and student number and use your U of T email address. If you do not have a U of T email address, include a close-up picture of yourself holding valid photo ID beside your face. Email responses from the TCard Office may take up to 10 business days.

TCards are not required if you are studying remotely. All students must still activate their UTORid (instructions below).

What's the difference between my TCard and UTORid?

TCard:

  • Not required if you are studying remotely
  • Your physical identification card for academic purposes
  • Typically provides access to physical services and facilities, however until further notice, students only need their UTORid and a Canadian government-issued photo ID or an international passport to access campus space

UTORid:

  • Required for all UTSC students
  • Your key to online services like email UTmail+, Quercus, webinars and more
  • Required alongside Canadian government-issued photo ID or an international passport to access campus space

 

How to get your UTORid and TCard:

TCards are not required if you are studying remotely. All students must still activate their UTORids.

Step 1: Submit a photo via MyPhoto, and wait until the photo is approved (you will get an email).

Step 2: Find your legal status in ACORN. This will determine which legal documents you must present at your remote appointment.

Step 3: Set up a remote appointment via CLNx to convert your JOINid to your UTORid (you will need your JOINid to login to CLNx). Go to:

  • Appointments > TCard (do not click the dropdown menu, click "TCard") > Book by Appointment Type > C) Scarborough Remote UTORid Activation & Legal Status Verification > Select a time slot under "Next Available Appointments" in the righthand menu

If there are no appointment times suitable for your schedule, please check CLNx often as new appointments are posted weekly. 

At the appointment:

  • You must show your face via a webcam (for identity purposes).

  • You must show valid, physical/hard copy government-issued required documents.

    • Note: Proof of Legal Status in Canada (e.g. Canadian, Permanent Resident, International) is required to begin studying at the University of Toronto. Refer to the Documentation page for more information.

  • You will receive your UTORid Activation instructions

  • Your appointment will take place via CLNx Built-in Video (download not required – instructions will be provided in an appointment confirmation email).

Access the campus

  • Until further notice, students only need their Canadian government-issued photo ID or an international passport and UTORid to access campus space.

Access the UTSC Library

  • You can access the UTSC Library by scanning a QR code at the doors and entering your UTORid and password. 

Access the Toronto Pan Am Sports Centre

  • If you already have a TCard, you can access the Toronto Pan Am Sports Centre with your student number and the 16-digit barcode on your TCard; read more here.
  • If you don't have a TCard:
    • Contact the Department of Athletics and Recreation if you have any questions or issues locating your barcode: athletics.utsc@utoronto.ca
    • Create a self- service account: tpasc.ca/self-service-portal-signup.  You will need your student number and 16-digit barcode to create an account.
    • Install the Toronto Pan Am Sports Centre app. Scan the app when you arrive to access the building. You will need your barcode and student number to activate your account in the app.

You can only request a printed TCard if you:

  • Have Fall 2021 courses with in-person elements that require you to be on campus (e.g. lectures, labs, tutorials) AND 

  • Your UTORid is activated (if you can log into your U of T email, your UTORid is activated. Read more on activating your UTORid above).

Click here to learn how to pick up your TCard!

You can only request a replacement TCard if you have Fall 2021 courses with in-person elements that require you to be on campus (e.g. lectures, labs, tutorials).

Step 1: Disable services on your TCard.

If you are not immediately replacing it: 

1.   Report your lost TCard to the Library at 416-978-7694 or visit the circulation desk of any U of T library. 

2.   If you have a meal plan or printing funds on your TCard, you can deactivate your TCard+ funds using the Online Meal Plan Management System (log in with your UTORid or click on Lost TCard). You can also report the loss to mealplan@utoronto.ca or 416-978-1309. 

Step 2: Book an appointment with the TCard Office. Log into CLNx. On the left-hand menu bar go to:

  • Appointments > TCard (do not click the dropdown menu, click TCard) > Book by Appointment Type > E) Scarborough Registrar's Office TCard In-Person Appointment > Select a time slot under "Next Available Appointments" in the righthand menu. 

Step 3: At your appointment:

  • You will present the appropriate documentation to confirm your identity, this includes valid government-issued ID
  • Your new TCard photo will be taken.
  • You will pay a $20 replacement fee (pay via credit card, debit card or TBucks. Cash is not accepted).

You can request new or replacement TCards for access to buildings, labs, and other on-campus services via email. Please follow the instructions on the UTSC Faculty and Staff TCard page.