TCard and UTORid

Newly Admitted Students: Activate Your UTORid - University of Toronto

The UTSC TCard Office is closed to in-person visitors. Drop-in services are not available. Please contact tcardoffice.utsc@utoronto.ca for questions, include your name and student number and use your U of T email address. If you do not have a U of T email address, include a close-up picture of yourself holding valid photo ID beside your face. Email responses from the TCard Office may take up to 10 business days.

TCards are not required if you are studying remotely. All students must still activate their UTORid (instructions below).

What's the difference between my TCard and UTORid?

TCard:

  • Not required if you are studying remotely
  • Your physical identification card for academic purposes
  • Typically provides access to physical services and facilities, however until further notice, students only need their UTORid and a Canadian government-issued photo ID or an international passport to access campus space

UTORid:

  • Required for all UTSC students
  • Your key to online services like email UTmail+, Quercus, webinars and more
  • Required alongside Canadian government-issued photo ID or an international passport to access campus space

 

How to get your UTORid and TCard:

TCards are not required if you are studying remotely. All students must still activate their UTORids.

Step 1: Submit a photo via MyPhoto, and wait until the photo is approved (you will get an email).

Step 2: Find your legal status in ACORN. This will determine which legal documents you must present at your remote appointment.

Step 3: Set up a remote appointment via CLNx to convert your JOINid to your UTORid (you will need your JOINid to login to CLNx). If there are no appointment times suitable for your schedule, please email tcardoffice.utsc@utoronto.ca for alternate options.

At the appointment:

  • You must show your face via a webcam (for identity purposes).

  • You must show valid, physical/hard copy government-issued required documents.

    • Note: Proof of Legal Status in Canada (e.g. Canadian, Permanent Resident, International) is required to begin studying at the University of Toronto. Refer to the Documentation page for more information.

  • You will receive your UTORid Activation instructions

  • Your appointment will take place via CLNx Built-in Video (download not required – instructions will be provided in an appointment confirmation email).

Access the campus

  • Until further notice, students only need their Canadian government-issued photo ID or an international passport and UTORid to access campus space.

Access the UTSC Library

  • You can access the UTSC Library by scanning a QR code at the doors and entering your UTORid and password. 

Access the Toronto Pan Am Sports Centre

  • If you already have a TCard, you can access the Toronto Pan Am Sports Centre with your student number and the 16-digit barcode on your TCard; read more here.
  • If you don't have a TCard:
    • Contact the Department of Athletics and Recreation if you have any questions or issues locating your barcode: athletics.utsc@utoronto.ca
    • Create a self- service account: tpasc.ca/self-service-portal-signup.  You will need your student number and 16-digit barcode to create an account.
    • Install the Toronto Pan Am Sports Centre app. Scan the app when you arrive to access the building. You will need your barcode and student number to activate your account in the app.
Please only complete these steps if you are required to be on campus (even if you are, you still may not need a TCard). Until further notice, students only need their UTORid  and Canadian government-issued photo ID or an international passport to access campus space. You can also write an exam or midterm without a TCard.

Step 1: Submit a photo via MyPhoto, and wait until the photo is approved (you will get an email).

Step 2: Set up a remote appointment via CLNx to activate your UTORid. *Note: Both step 1 and step 2 must be completed in order to produce a physical card.

Step 3: Once you have submitted your photo and completed your UTORid activation appointment, you may email to request a physical card is printed: tcardoffice.utsc@utoronto.ca 

Step 4: Once your card has been printed and is ready for pick up, you will receive a confirmation email inviting you to book an in-person appointment to pick-up your card. Do not book a pick-up appointment unless you have received an email confirming your card is ready for pick-up

Step 5: Bring appropriate documents to verify your identity and legal status in Canada in order to pick up your card. We are not permitted to release cards if you do not provide the correct documentation. 

TCards will be provided in at your residence, so long as you successfully submit a photo via MyPhoto and complete a remote appointment via CLNxFollow the steps listed above in the "Get Your TCard – New students" section. 

  • The UTSC Student Housing & Residence Office has coordinated printing for incoming students. Check with Residence staff to confirm if they have your card, if they do not have your card please follow step 1 and step 2 and you will be notified when your card is ready for pick up. 
  •  Proof of legal status in Canada (e.g. Canadian, Permanent Resident, International) is required once you are on campus to begin studying at U of T
Please only complete these steps if you are required to be on campus (even if you are, you still may not need a TCard). Until further notice, students only need their UTORid  and Canadian government-issued photo ID or an international passport to access campus space. You can still write an exam or midterm if you have lost your TCard. Visit Lost/Replacement TCards for more information and on how to disable a TCard.
  • If you need to replace a lost or damaged TCard and you require it for on-campus access, email the UTSC TCard Office (tcardoffice.utsc@utoronto.ca from your @utoronto email address to request a replacement. 
  • There is a $20 replacement fee. Please add funds to your TBucks account so this fee can be charged. 
  • In your email request for a replacement card, include:
    • Subject line: first name, last name, replacement card
    • Your first and last name, student number, UTORid and confirmation that you have added funds to your TBucks account for the replacement fee
    • Attach a portrait photo which adheres to the following criteria:
      • Head and shoulders, against a white background; make sure your head is centred and eyes are looking into the camera 
      • Submit a colour photo with a minimum of 300 x 370 pixels at 300 dpi, in a JPG format with a maximum size of 6 MB
      • Please do not: digitally alter your photo or use any filters, use a scanned picture or a picture of a picture, use social media photos, or use photos that include objects (hats/sunglasses) or other people

Once the replacement fee has been processed and your card has been printed, you will receive a confirmation email inviting you to book an appointment through CLNx to pick up your card. Do not book an appointment unless you have received a confirmation that your card is available. You must present the appropriate documentation to pick up your TCard, this includes valid government-issued ID.

Returning students:

Step 1: Review Identity Documentation and select an acceptable type from the list. 

Step 2: Follow the steps listed above in the "Get Your TCard – New students" section. 

Staff and faculty:

You can request new or replacement TCards for access to buildings, labs, and other on-campus services via email. Read more here.