Cancellations

Cancelling before move in day

All cancellations must be received in writing. Please email residence.utsc@utoronto.ca with the following information:

• Your full name
• Student number
• Residence session you would like to cancel
• Reason for cancellation
• Whether you are cancelling your residence space only, or if you are also cancelling your registration to study at UTSC

Please note:

• Cancelling your UTSC academic registration does not automatically cancel your residence application. If you are no longer studying at UTSC you must cancel your residence space in writing directly with our office.
• Forfeited deposits are not transferrable to any other fees on your student account.

First Year Guarantee deposit release schedule

Deposits paid by students with the First Year Residence  Guarantee are refundable for a limited time, until July 15 at 4:00pm EST (extended). The funds will be released to your ACORN account.

Only students who cancel their registration to study at UTSC will have funds refunded to the original payment credit card.

First year cancellations received after July 15

We strongly advise that if students are unsure whether they can arrive in September that they cancel their space in writing with our office by July 15 to avoid forfeiting their deposit(s).

First year students cancelling after July 15 will not receive a refund of any deposits. Deposits will be forfeited and will not be transferrable to other charges in your ACORN account. 

Additionally, students who cancel after August 12 will have deposits forfeited and an additional $700 withdrawal fee charged. Please see below:

Upper Year and Wait List deposits: Non-refundable

Upper year students, exchange students, and wait listed students who receive a residence offer are required to pay one deposit to accept their residence offer. Offers to these students will only be made once a confirmed space in residence is available to them. As stated in your email offer, the one deposit is non-refundable. It will be forfeited upon cancellation. It cannot be transferred to another residence session or released to the student account. Please ensure that you will be able to arrive in Toronto prior to paying your non-refundable deposit.

Withdrawal from Residence after move-in day

If a Resident chooses to withdraw from the Residence for any reason, a $650 withdrawal fee is charged for early termination of this Agreement. In addition, the Resident will also be responsible for a percentage of the occupancy session they have registered for, as listed below. The percentage charged applies to the check-out date whereby the Room has been completely emptied and the keys have been returned to Student Housing & Residence Life. All requests for withdrawal must be submitted in writing to Student Housing & Residence Life a minimum of two (2) weeks prior to the date of departure. Failure to do so will result in a $600.00 administrative fee.

The Withdrawal Form is available at the Reception & Services desk of the Student Housing and Residence Life Office and can be viewed here for your reference:

Residence Withdrawal Form

If you are withdrawing from the University of Toronto Scarborough as well as from Residence, Residence Fees will be prorated so that the Resident is responsible for only the number of weeks that they occupied their residence room. A $700.00 withdrawal fee also applies.

Any student considering or planning on withdrawing from residence during a session must meet with the Residence Life Coordinator. To book an appointment, please visit the Reception & Services desk or email us.