Student Email and Calendar

How do I get a @mail.utoronto.ca email account?

Students obtain a @mail.utoronto.ca email account when they activate their UTORid. Their email address is typically in the form of firstname.lastname@mail.utoronto.ca.

Setting up your @mail.utoronto.ca email

 

 

Mobile Instructions

mobile devices graphic

 

Checking your email from a browser

Students Email and Calendar FAQ

Yes! You can edit your "Forwarding" options inside your UTmail+ account settings, and add another email address you wish to check messages from. Once setup, all messages that are sent to your @mail.utoronto.ca email address will appear in your alternate email inbox. 

By default, Blackboard Portal should use your @mail.utoronto.ca email address for sending/receiving messages. You can modify these defaults by visiting this page: myAuth settings

It's possible your device may have been compromised and your mail account was locked down to prevent spamming others. Please contact the Student Helpdesk and arrange for a time to meet so we can clean your system of any potential viruses or malware. 

We are located in three locations at UTSC: 

  • BV487
  • Library Commons
  • IC35

When you graduate, your mail account will automatically be transferred to an @alum.utoronto.ca email address within several months of graduation. Email that is being sent to your @mail.utoronto.ca will be automatically redirected to your new @alum.utoronto.ca address for the first six months. You can continue using your @alum.utoronto.ca email address as long as your email account remains active.  

If you have graduated and have not yet received an @alum.utoronto.ca account, please contact the Student Helpdesk.

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk

helpdesk.utsc@utoronto.ca

AC200

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk

askshd.utsc@utoronto.ca

AC200|BV487|IC35

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support

av@utsc.utoronto.ca

AC200|IC35

Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed