Student ResNet


The Residence Network at U of T Scarborough is a service provided to U of T Scarborough students living on campus with a goal of supporting students' academic activities. U of T Scarborough supports the same Wi-Fi networks (UofT and eduroam) available across the university.

IITS provides network connectivity and limited technical support to student residents on campus. The Residence Network is not a commercial service.

Access to the Internet is provided through the University of Toronto's backbone network, and as such, requires compliance with the appropriate University IT policies.

ResNet Service Management

To provide a fair equitable Residence network access for all students, a management system is implemented on the ResNet wireless and cabled networks. If misuse of the service takes place, your device will be placed on a remediation network.  While on the remediation network, users will have limited network access and should schedule a visit with Student HelpDesk.

Residence Network Connectivity

Wireless a/n/ac/ax Coverage  (UofT Wi-Fi Network)

Available in all Residences

  • WPA2-Enterprise encryption support is required
  • A compatible IEEE 802.11 wireless network adapter is required
  • Please speak with Student Helpdesk for recommended adapters

Ethernet Connectivity

Only available in Foley Hall and Townhomes F through M (in each bedroom)

  • Wi-Fi is the preferred network option. Ports are inactive by default and not all ethernet jacks are serviceable. 
  • Please speak with Student Helpdesk for any inquiries. Approvals will be reviewed on a best effort basis. 
  • Note that Routers, switches, hubs, splitters or any other means of extending the residence network are not permitted.
  • Students are required to supply their own ethernet cable (Cat 5e/6) and dongles as required.

ResNet FAQ

In order to have a block removed, you will need to contact U of T Scarborough ResNet support at 416.287.7391 or or visit the Student Support Desk on the 4th floor of the B-Wing. Please see contact us for more details. 

Connection blocks are for various reasons including but not limited to: abuse, known malware or malware, copyright infringement, abnormal network traffic, hosting services known for abuse (open recursive DNS, NTP servers, etc). Please contact the Student Helpdesk if you have discovered your device has been blocked from accessing the campus network. Repeat offenders may have their device permanently blocked from accessing the campus network. 

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below.

Service Desk


Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk


Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support


Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed