Student Accounts & Passwords
JOINid vs UTORid - What's the difference?
JOINid is the first account you receive when you are initially accepted into U of T. It is a limited account. After activating, your JOINid will become your UTORid which can be used for a much wider range of services.
Activating your UTORid
To transition your JOINid to a UTORid, follow these steps:
- Visit the TCard Office (any campus). Get your student card & obtain a Secret Activation Key (SAK).
- Visit the UTORid activation page and follow the onscreen instructions.
- Access to services listed above may require up to 24 hours to become fully provisioned.
"I am a UTM or UTSG student - can I use UTSC services?"
Yes. Students from UTSG or UTM should fill out the following form to gain access to UTSC-specific IT services:
Access will expire at the end of each academic term.
Student Accounts & Passwords FAQ
I'm a former student that used to use ROSI - where did it go?
ACORN replaced ROSI in 2015 - it offers the same features in a more streamlined, personalized experience. You can log into the ACORN service (using your UTORid) here: ACORN
I forgot my UTORid password and cannot reset it using the links above. Help!
If you have forgotten your UTORid account password and cannot perform the self-reset option, you will have to visit the Student Helpdesk in person. Please bring your TCard and one piece of valid government issued photo ID to confirm identity. We are unable to reset UTORid passwords over email or the phone.
How do I get a student email account?
When you activate your UTORid account, you will have the option to register an email address at U of T. You cannot obtain a @mail.utoronto.ca email account unless you go through the UTORid activation process.
I lost my student card. How do I get a new one?
If a TCard has been found, it is returned to the TCard Office. Any lost TCards can be replaced at any time for a $20 fee.