Software Lifecycle

Operating Systems

Future

Recommended

Upgrade Soon

Upgrade Now

  • Windows 10 (21H2)
  • MacOS 12 Monterey
  • Windows 10 (21H1 or older)
  • Windows 8.1
  • Windows 7
  • MacOS 11 Big Sur (or older)

Microsoft Office 

Future Recommended Upgrade Soon Upgrade Now
 
  • Office 2019
  • Office 2016 (or older)

* Office 2021 is only installed on multi-user devices including lecture hall podiums, meeting room workstations, reception or front-desk computers, and so on.

 

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk

helpdesk.utsc@utoronto.ca

AC200

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk

askshd.utsc@utoronto.ca

AC200|BV487|IC35

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support

av@utsc.utoronto.ca

AC200|IC35

Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed