Security and Backup


Data Backup

Computers configured through the Helpdesk will be configured for backup using the CrashPlan application. As the CrashPlan backup server is behind a firewall, backups only take place while the computers are connected to the campus network (wired or wireless on any campus). From home, backups only take place if you're connected to either UTSC or UTORVPN systems.


Files stored in the following folders will not be backed up:

  • Personal
  • Downloads
  • Temp
  • Dropbox
  • Skydrive
  • Google Drive
  • Virtual Box

Should you have any files you don't wish to backup (personal files), please create a folder named Personal anywhere on your computer (Desktop, My Documents) to store your personal pictures, videos and documents. The backup software has been instructed to skip backing up any folders named Personal.

Deleted files are retained for 2 weeks then purged permentantly.

The following folders are setup for CrashPlan backup on PC and Mac computers :



Desktop Desktop
Documents Documents
Pictures + Vidoes Pictures + Movies (vidoes)
Outlook Local Mail Library —> Address Book
Outlook Signatures Library —> FireFox Profile (bookmarks)
Office Auto Recovery Library —> Chrome Profile (bookmarks)
FireFox Bookmarks Library —> Office 2011 AutoRecovery folder
Internet Explorer Favorites Library —> Local Calendar (if not on Exchange)
Google Chrome Bookmarks Library —> Office 2016 AutoRecovery folder
Thunderbird Local Mail Library —> Outlook 2016 local Mail
  Library —> Safari Profile (bookmarks)
  Library —> Thunderbird (local mail)
  Library —> Mac Mail local mail

Disk Encryption

The University of Toronto's guideline for data encyrption requires that personal and other confidential information in electronic form be protected by properly implemented encryption unless it is kept in a secure server environment with appropriately restricted users rights.

View the University of Toronto Provost's Office guideline regarding security and personal information.

Limited Administrative Access

User accounts created by IITS have limited access to minimize the the chance for malware infection. Please contact IITS to install required work-related software or updates.

Windows and Software Updates

Staff computers have been configured to receive updates for the following software on weekly basis:

  • Adobe Flash Player
  • Adobe Acrobat Reader
  • Adobe Shockwave
  • Mozilla Firefox
  • Internet Explorer
  • Microsoft Office
  • Windows 10 & 7

 A Dell Kace message will pop up when reboot is required to complete the installation of a software update. 

Copier/Multifunction Printer Security

Copiers have a built-in hard drive which stores a digital copy of jobs printed, scanned or photocopied. If you have an end-of-lease copier, please ask the vendor to either secure wipe the hard drive or take it out so IIT may delete the data. 

IITS also helps departments ensure that their new replacement copier has all the new security features such as encryption or on-demand secure wipe.

IT Support