Service Delivery Improvement Project

Service Delivery Improvement Project 

The Management program at U of T Scarborough partnered with the Toronto East Quadrant Local Immigration Partnership (TEQLIP) in an effort to improve the organization’s ability to track services and obtain a better sense of newcomer activity in East Toronto. Through The BRIDGE’s Work Integrated Learning (WIL) program, UTSC leveraged faculty expertise, courses, and co-op positions to create a data warehouse platform that successfully collected, aggregated, and analyzed over 90,000 records of refugees and newcomers to the GTA. IN order to optimize services, identify future trends, and support capacity building, students from the UTSC Management program are continuing to collect and analyze this data, gaining new insights and working towards new solutions every day. 

Read the full description here: Service Delivery Improvement (SDI) Project