Student Accounts & Passwords

The two most important accounts you will use at UTSC are your UTORid and ROSI accounts. 

Your UTORid is your primary login ID used to access a variety of student services at U of T, including: 

ROSI - the Repository Of Student Information - contains data relating to your admission and academic performance at the University of Toronto.  If you are a current student, you can add and drop courses, vote in student elections, order transcripts, update addresses, etc. ROSI support is provided by the Registrar's Office, so please direct all inquiries regarding ROSI or UTSC admission to them.   

NOTE: As of Summer 2015, ACORN was launched that will replace the ROSI Student Web Services component. ACORN offers the same features as ROSI, but with a more convenient, personalized and guided online experience.

If you are a first year student and need to activate your UTORid, please follow the instructions below.  You will require a Secret Activation Key to begin the activation process, which can only be obtained in person with photo ID from the TCard Office in BV498A, or one of the three IITS Student HelpDesk's.

Activating your UTORid

Activating your UTORid will allow you to create and assign a password to your account, as well as create an email address for the UTmail+ email service. To activate your UTORid, follow the steps below:

  1. Obtain your Secret Activation Key from one of the locations mentioned above.
  2. Visit the UTORid activation page and follow the onscreen instructions.
  3. Access to student services that require a UTORid are typically provisioned within 15-30 minutes, although some services may take upwards of 24 hours to become fully provisioned and ready to use.

UTORid Account & Password Support

Correct UTORid access problems (Re-sync Password)
If you are having problems accessing certain UTORid-based services and resources (and your UTORid does function elsewhere) you can use the link below to re-sync your account.

Reset/Change a UTORid Password

If you have forgotten your UTORid password or wish to change it proactively, you can use one of the links below:

Change/Forward a UTmail+ address

If you would prefer to make changes to your email account (including E-Mail Forwarding), click one of the links below:

"I am a student from the St. George or UTM campus! Can I use UTSC services?"

Yes! Students from UTM or UTSG who are not currently enrolled in courses at UTSC can access UTSC's various IT services (computer labs, printing, Blackboard Transact [TCard+]) by using the Visitor's Webform. This will authorize your UTORid on UTSC workstations.

Please note that this authorized access will expire at the end of the academic term. You will have to re-use the Webform for each academic term you want access to UTSC's services.

FAQ

What is ACORN?

ACORN stands for Accessible Campus Online Resource Network. For students, ACORN will replace the existing ROSI Student Web Service (SWS). For those unfamiliar with the existing system, it’s where students enrol in courses, check fees and finances and do other records and registration tasks such as making updates to address and contact information. The purpose of ACORN is to provide a more convenient, personalized and guided experience for students using U of T’s online services.

I am a new student at U of T, do I have to learn about ROSI?

You may have seen specific references to ROSI in materials that your Registrar or academic unit contact has provided. While you may use ROSI for the first few months here at U of T, we will be transitioning solely to ACORN in the near future. In the meantime, you are free to use either system.

Does ACORN have scheduled downtime like ROSI did?

Yes, but significantly less than in ROSI previously. Scheduled downtime will be weekly on Monday mornings from 3:00 am – 6:00 am EST

What happens to ROSI now that ACORN has launched?

We are planning to have both ACORN and ROSI available to use in parallel for approximately 6 months. This means that for those students graduating you won’t need to learn a new system and for other students this gives you a chance to get used to ACORN before we make the full transition.
More information can be found here: http://help.acorn.utoronto.ca/