Rogers Corporate Cellphone forms for new, and upgrades/migration requests

Person holding a cellphone

 

Please note: All phone service request forms have been migrated to our new ServiceNow platform, effective May 1, 2022.

All Corporate cellphone requests which include new requests and upgrades/migration requests are to be submitted by the BUSINESS OFFICER using the below form.

 

We would like to remind the community about the requirements to enroll in the UofT Rogers Corporate plan

  1. Employees must submit a request to their immediate manager for approval
  2. The manager is to approve the request based on departmental requirements and budget and submit the request to their departmental Business Officer.
  3. The Business Officer is responsible for submitting it to telecom@utsc.utoronto.ca
  4. The billing invoice must indicate a UofT billing address

The invoice must be paid directly by UofT. The Corporate plan is intended for departments that require their staff to use a cellphone for University business. It is not intended for individual use even if the individual plans to submit an expense reimbursement to their department. If you require a phone for Individual use, you would need use the Employee Personal Plan

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk

helpdesk.utsc@utoronto.ca

AC200

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk

askshd.utsc@utoronto.ca

AC200|BV487|IC35

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support

av@utsc.utoronto.ca

AC200|IC35

Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed