FAQ

FAQ

TCard+ is the fast, safe and smart way to pay using your University of Toronto identification card (TCard). Once you load funds onto your TCard you will be able to use it as a payment card for purchases at participating vendors on and off campus. With your TCard, you will have access to two accounts: Meal Plan and TBucks.

TBucks is a flexible account on your TCard that can be loaded with any amount of funds at any time. TBucks is used to pay for textbooks, food, vending, laundry, for goods and services at various departments and at select off campus merchants.  Also, TBucks is the only way to pay for printing at photocopying at U of T St. George and Scarborough. TCard+ Merchants vary from campus to campus, please click here for a detailed list of TCard+ Merchants available at your campus.

Meal Plan is a student only service accessed via your TCard. Meal Plans are designed for students living in residence or those who frequent food services on campus. All meal plans offer special benefits and savings for students.
 
At U of T St. George, Meal Plans are managed directly by the Student Residences. Consult your residence for meal plan information or visit the U of T Food Services website for non-residence Meal Plans.
 
At U of T Scarborough, Meal Plans are managed by Food Partnerships. Click here for more information on Meal Plans available at UTSC.

No. Your existing TCard will give you access to the TCard+ program. In order to participate, you simply load funds through the eAccounts (Online Account Management Platform) using any major credit card or Visa Debit. For a full list of locations where funds can be added to the card, please click here. Once funds are added, you can use your TCard as a form of payment at participating merchants.

TCard+ is the only way to pay for printing and photocopying at U of T St. George and Scarborough Campuses. In order to print or photocopy, you must have a balance in your TBucks account.

Your TCard can be used to pay for goods at food vendors, vending machines, printing and photocopying, at the U of T Bookstore and much more! For a full list of participating merchants at your campus, please select your campus below:
  • Scarborough Campus
  • St. George Campus
Participating merchants can also be identified by TCard+ Accepted Here signage.
 
Funds in your TCard+ account cannot be used to pay for alcoholic beverages.
Paying with your TCard is Faster, Safer and Smarter!
 
Fast: With your TCard, you don't need to look for cash or carry your wallet around campus. Simply carry your TCard and swipe and pay across campus!
 
Safe: If you lose your TCard, you do not lose your money. The balance on your TCard is protected as soon as you you report your card lost.
 
Smart: Many merchants provide TCard only savings that are not accessible when using another method of payment such as Debit/Credit of Cash.

Yes. You will be able to access your TCard+ account online by visiting the eAccounts. Once you login with your UTORid, you will be able to access your transaction history, load additional funds and report your card lost/stolen.

No. If you lose your card or it is stolen, you should immediately report it through eAccounts. The money in your TCard+ account(s) is protected from the time you report your card lost/stolen. You will also be required to report your card lost with the Library in order to protect any library services available through your card. Please note, all replacement cards are produced at the TCard office. You can find location details for the TCard Office at your campus here.

You can check your balance through eAccounts or at any sales points.

You can load funds onto your TCard+ account online through eAccounts or click here for a list of cash loading machine locations at your campus

TBucks are flexible dollars that are taxable and can be used to pay for printing, vending, photocopying and other services on and off campus. Non-meal plan users can also use TBucks to purchase food on campus.

 

Meal Plans can only be used for the purchase of Food on campus only. At U of T St. George, Meal Plans are managed directly by the Student Residences. Consult your residence for meal plan information or visit the U of T Food Services website for non-residence Meal Plans.

 

At U of T Scarborough, Meal Plans are managed by Food Partnerships. Click here for more information on Meal Plans available at UTSC.

If you add funds to your TCard (TBucks and other Associated Accounts) and you do not use those funds for a period of 18 months or longer from the end of the month in which you added the funds, we may charge an inactivity fee of up to $2.50 per semester until either (1) you reactivate your TBucks account (i.e. you add funds to your TCard or make a purchase using your TCard) or (2) your TBucks balance is depleted.

If due to Academic Suspension or Leave of Absence, you require an extension to the 18 -month period referred to above, you must provide notice with supporting documentation to TCard+ in writing at tcardplus@utoronto.ca prior to your extended leave.

Unfortunately, cash withdrawal, advances of funds, or cash back from your TCard+ account(s) is not permitted.

You can use your TBucks account to pay for pizza delivery through Pizza Pizza by calling (416) 967-1111.

You can use your TBucks to purchase Uber Vouchers on TCard+ Marketplace via our Mobile Ordering App.

Additional Features are Coming Soon.

 

If you are experiencing trouble using your card please follow the following troubleshooting steps:

 

Ensure you have sufficient funds in your account(s) by visiting eAccounts

 

If you have sufficient funds but continue to experience trouble using your card, please contact TCard+ for further assistance