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Exam Supports

The Office of Student Experience & Wellbeing provides students with exam resources and supports that include a range of de-stressing and studying activities. Below you will find online exam and test prep tip sheets, accessibility resources, mental health supports and more for UTSC students.

Looking for study and stress-busting modules as well as additional support throughout exams? Check out Exam Jam!

Live Chat & General Inquiries

RESOURCE FORMAT HOW TO ACCESS
AA&CC Online Chat (Live Support) Website Chat AA&CC website
Registrar's Office Online Chat (Live Support) Website Chat Registrar's Office
Student Help Desk (Tech Support via IITS) Email & Phone Email student-helpdesk@utsc.utoronto.ca or call 416-287-4357
Questions/Inquiries for the Registrar's Office Email Students should email askregistrar@utsc.utoronto.ca using their UofT email address and must provide their student number

1:1 Support

RESOURCE FORMAT HOW TO ACCESS
1-on-1 Academic Advising Appointment Phone/Video Call Call 416-287-7561 to book an appointment (more info on AA&CC website)
1-on-1 Disability or Assistive Technology Consultant Appointment Phone/Video Call Call 416-287-7560 or email ability@utsc.utoronto.ca to book an appointment (more info on AccessAbility Services website)

Academic Support

RESOURCE FORMAT HOW TO ACCESS
The Student Experience & Wellbeing Course Quercus A self-paced, not-for-credit (non-academic) online course that can be accessed via Quercus
myAIMS (Accessability Information Management System) Online Service Account Registered students have access via their myAIMS account
Study Strategies & Test Prep Modules Quercus Modules AA&CC Quercus Course
Let's Talk About...How to be Efficient in Preparing Your Final Exam Zoom Recording Click here to access the Zoom recording (Access Passcode U7F.Y%PcAZ)
Strategies and Links to Learn about Academic Integrity Website Academic Integrity website
Virtual Learning & Online Exams Tips Video Website Five tips to master your virtual learning and online exams

Mental Health Support

RESOURCE FORMAT HOW TO ACCESS
Student Mental Health Website Website New online portal for students to find mental health services and resources on all three campuses. Visit: mentalhealth.utoronto.ca/
Peer-To-Peer Drop In Website Email health-services@mail.utoronto.ca for the link to join
My SSP App - 24/7 counselling support for free Mobile and Website Download the My SSP App: Apple App Store or Google Play
Same Day Counselling Email & Phone Call 416-287-7065 or email health-services@utsc.utoronto.ca to book a same day appointment
Group Therapy Teams Meeting Send an email at to health-services@utsc.utoronto.ca with your name, email and group topic
Take a Moment: Breathing Exercises Website Paced breathing exercises and techniques. Access via YouTube
Navi: Your Mental Health Wayfinder Website Virtual agent to help you find mental health resources: prod.virtualagent.utoronto.ca

Tipsheets

RESOURCE FORMAT HOW TO ACCESS
Adjusting to Online Learning and Taking Online Exams Tipsheet  Website AA&CC website
Multiple Choice Tests & Exams Tipsheet Website AA&CC website
Test Preparation Tipsheet Website AA&CC website
Test Writing Tipsheet Website AA&CC website
Concentration and Memory Tipsheet Website AA&CC website
Procrastination Tipsheet Website AA&CC website
Strategies for Online Learning & Accessibility PDF Tipsheet PDF
COVID-19 Response: Take Home Tests and Online Exams Tipsheet  PDF Tipsheet PDF