The Office of Student Experience & Wellbeing provides students with exam resources and supports that include a range of de-stressing and studying activities. Below you will find online exam and test prep tip sheets, accessibility resources, mental health supports and more for UTSC students.
Live Chat & General Inquiries
| RESOURCE | FORMAT | HOW TO ACCESS |
| AA&CC Online Chat (Live Support) | Website Chat | AA&CC website |
| Registrar's Office Online Chat (Live Support) | Website Chat | Registrar's Office |
| Student Help Desk (Tech Support via IITS) | Email & Phone | Email student-helpdesk@utsc.utoronto.ca or call 416-287-4357 |
| Questions/Inquiries for the Registrar's Office | Students should email askregistrar@utsc.utoronto.ca using their UofT email address and must provide their student number |
1:1 Support
| RESOURCE | FORMAT | HOW TO ACCESS |
| 1-on-1 Academic Advising Appointment | Phone/Video Call | Call 416-287-7561 to book an appointment (more info on AA&CC website) |
| 1-on-1 Disability or Assistive Technology Consultant Appointment | Phone/Video Call | Call 416-287-7560 or email ability@utsc.utoronto.ca to book an appointment (more info on AccessAbility Services website) |
Academic Support
| RESOURCE | FORMAT | HOW TO ACCESS |
| The Student Experience & Wellbeing Course | Quercus | A self-paced, not-for-credit (non-academic) online course that can be accessed via Quercus |
| myAIMS (Accessability Information Management System) | Online Service Account | Registered students have access via their myAIMS account |
| Study Strategies & Test Prep Modules | Quercus Modules | AA&CC Quercus Course |
| Strategies and Links to Learn about Academic Integrity | Website | Academic Integrity website |
| Virtual Learning & Online Exams Tips Video | Website | Five tips to master your virtual learning and online exams |
Mental Health Support
| RESOURCE | FORMAT | HOW TO ACCESS |
| Student Mental Health Website | Website | New online portal for students to find mental health services and resources on all three campuses. Visit: mentalhealth.utoronto.ca/ |
| Peer-To-Peer Drop-In | Website | Email health-services@mail.utoronto.ca for the link to join |
| My SSP App - 24/7 counselling support for free | Mobile and Website | Download the My SSP App: Apple App Store or Google Play |
| Same Day Counselling | Email & Phone | Call 416-287-7065 or email health-services@utsc.utoronto.ca to book a same day appointment |
| Group Therapy | Teams Meeting | Send an email to health-services@utsc.utoronto.ca with your name, email and group topic |
| Take a Moment: Breathing Exercises | Website | Paced breathing exercises and techniques. Access via YouTube |
| Navi: Your Mental Health Wayfinder | Website | Virtual agent to help you find mental health resources: prod.virtualagent.utoronto.ca |
Tipsheets
| RESOURCE | FORMAT | HOW TO ACCESS |
| Adjusting to Online Learning and Taking Online Exams Tipsheet | Website | AA&CC website |
| Multiple Choice Tests & Exams Tipsheet | Website | AA&CC website |
| Test Preparation Tipsheet | Website | AA&CC website |
| Test Writing Tipsheet | Website | AA&CC website |
| Concentration and Memory Tipsheet | Website | AA&CC website |
| Procrastination Tipsheet | Website | AA&CC website |
| Strategies for Online Learning & Accessibility | PDF Tipsheet | |
| COVID-19 Response: Take Home Tests and Online Exams Tipsheet | PDF Tipsheet |