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Late submission of final exam due to technical difficulties

If you encounter technical issues such as an internet outage or computer failure during an exam:

STEP ONE: Contact the Student Helpdesk at 416-287-4357 or student-helpdesk@utsc.utoronto.ca AND take screenshots of your issue that include the date and time.

STEP TWO: Email your course instructor and TA (if your course includes one) immediately with the unofficial copy of your answers. If you have lost internet access, write your email and take a screenshot that includes the date and time. Send the email as soon as possible. 

Your course instructor will decide whether to accept the late submission.

STEP THREE: If your course instructor does not accept a late submission of your final exam, you may submit a petition via eService. In your petition statement:

  • Explain briefly the technical difficulties you encountered

  • Indicate the date and time you contacted IITS Student Helpdesk

  • Include the date and time you submitted the exam to your course instructor

  • Include a strong personal statement to demonstrate your reason for late submission

You must include supporting documents with your petition. Email any evidence of your technical issue to regpetitions.utsc@utoronto.ca within five business days of the date you submit your petition. Include as much documentation as you can, including but not limited to: 

  • Screenshots of the technical issue encountered 

  • Any email correspondence with the Student Helpdesk

  • Any email correspondence with the course instructor

  • A copy of your unofficial answers