If you encounter technical issues such as an internet outage or computer failure during an exam:
STEP TWO: Email your course instructor and TA (if your course includes one) immediately with the unofficial copy of your answers. If you have lost internet access, write your email and take a screenshot that includes the date and time. Send the email as soon as possible.
Your course instructor will decide whether to accept the late submission.
STEP THREE: If your course instructor does not accept a late submission of your final exam, you may submit a petition via eService. In your petition statement:
Explain briefly the technical difficulties you encountered
Indicate the date and time you contacted IITS Student Helpdesk
Include the date and time you submitted the exam to your course instructor
Include a strong personal statement to demonstrate your reason for late submission
You must include supporting documents with your petition. Email any evidence of your technical issue to firstname.lastname@example.org within five business days of the date you submit your petition. Include as much documentation as you can, including but not limited to:
Screenshots of the technical issue encountered
Any email correspondence with the Student Helpdesk
Any email correspondence with the course instructor
A copy of your unofficial answers