PMO offers business and technology solution consulting services to foster and recommend best practices and tools with a goal of supporting a culture of service excellence. Our consulting focus is on creating connections across the UTSC campus and broader U of T initiatives to leverage existing and deliver new best practices, solutions and tools. UTSC departments can engage with the PMO team to discuss preliminary needs and strategies for transformative and operational initiatives.
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Improved alignment with campus and U of T initiatives
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Insights into best practices and strategies for transformative projects
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Gain a better understanding of the technology landscape at U of T
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Enable more effective long term planning
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Maximize financial and effort efficency for your projects
Consulting Projects
Overview
The Office of the registrar eService is an in-house application, containing several modules serving students, departmental admins and Registrar’s Office. Currently students availing these services have prolonged wait times and less insight to the process.
Project Objectives
Improving and streamlining the business processes to help Students, Faculty and Staff. Promote sharing of information between units within the department. Integration with other UofT system to both push and pull data. Real time access to information Better Student Experience.
Overview
The Arts and Science Co-op Office converts employer leads into job postings for students through communication and predictive modelling. The current inability to follow-up with leads and nurture them with relevant and timely messaging is resulting in lost opportunity.
Project Objectives
The department is looking to optimize the current process and leverage an automated solution that will replace the voluminous redundant work of the team and help Manage leads efficiently with targeted email campaigns, easy communication and improved follow-up.