Refugee Claimants in Scarborough and Settlement Service Access


Archana Sivakumaran and Withya Ganeshalingam conducted interviews with settlement service providers in Scarborough to determine the level of access to settlement services Refugee Claimants who live in Scarborough have in their vicinities.  

The specific research question they sought to answer was: What types of services are available for Refugee Claimants in Scarborough?

Archana and Withya found that the types of services available to refugee claimants were limited.  This became more complicated after 2012 when some refugee claimants lost eligibility to health care services (they were reinstituted in 2014).  This led to a degree of confusion among some settlement workers in terms of which categories of migrants had eligibility to which services.  Like their colleagues, Archana and Withya also found that limited funding options for organizaitons also affected their ability to provide services.  

Students worked with Monica Valencia the Knowledge Exchange Officer for CERIS, the Centre of Excellence for Research on Immigration and Settlement to write 2-page research summaries that are plain language and easily accessible to a number of audiences.  

Read the Research Summary here



Students had the opportunity to present their findings at the 17th annual National Metropolis Conference in Vancouver on March 27th 2015.  While they were unable to travel to Vancouver, they pre-recorded their presentations in collaboration with the Weboption unit at UTSC's Centre for Teaching and Learning.    

Below is Archana and Withya's presentation.  In the video they mention that the cuts to the Interim Federal Benefits Programm occurred in 2013.  They actually occurred in 2012.  


Archana Sivakumaran and Withya Ganeshalingam

SOCD21 - Fall 2014 - Refugee Claimants