Thunderbird Email Setup

login

  • Launch Thunderbird and click on Tools, Account Settings, Account Actions and Add mail account.
  • If it is a new Thunderbird setup, you will be prompted for this by default.
 
Diagram of login sections
  • Type in your name, email address and password. Then press Continue.
  1. Change the incoming server: mailhost.utsc.utoronto.ca
    1. Change the account type to: IMAP
    2. Change the port number to: 143
    3. Change the security type to: STARTTLS
  2. Change the outgoing server: postbox.utsc.utoronto.ca
    1. Change the port number to: 587
    2. Change the security type to: STARTTLS
  • Re-test the configuration. You will end with the green and orange indicators shown here. Now press Create Account.
 
SMIP Server Tab
  • Click on Tools, Account Settings and select Outgoing server (SMTP) from the left column. Select postbox.utsc.utoronto.ca and click on Edit.
  • Change the port number to: 587
  • Change the security to: STARTTLS
  • Change authentication to: Normal Password
  • Type in your UTSCID in the “User Name” field
 

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk

helpdesk.utsc@utoronto.ca

AC200

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk

askshd.utsc@utoronto.ca

AC200|BV487|IC35

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support

av@utsc.utoronto.ca

AC200|IC35

Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed