Telecom

Welcome to the UTSC Telecom Main Page

Online Training and Guides

 

Phone Self Care Portal (external site)

CISCO portal login

Voicemail Self Care Portal (external site)

Sign In login

Jabber Soft Client Package

Please note: it is recommended that this software only be used as directed by IITS Helpdesk or Telecom teams, as users will need to be configured first. If you have any questions, please contact us.

 

For instructions on how to operate the Jabber Soft Client, please refer to the following tipsheets:

 

CONTACT US:
Email the UTSC IITS Telecom team at: telecom@utsc.utoronto.ca

 

 

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk

helpdesk.utsc@utoronto.ca

AC200

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk

askshd.utsc@utoronto.ca

AC200|BV487|IC35

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support

av@utsc.utoronto.ca

AC200|IC35

Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed