Apple Macintosh

Hard Drive: 1TB hard drive

Memory: 8GB (two 4GB) memory
Model Name: Apple 21.5" iMac
Monitor: 21.5-inch (viewable) LED-backlit glossy widescreen TFT display with support for millions of colours; Resolution 1920x1080 pixels
Operating System: Mac OS X 10.9
Other: Western Digital External Drive with Firewire for Time Machine Backup
Processor: 2.7GHz quad-core Intel Core i5
Video Card: Intel Iris Pro graphics
Warranty:

IITS strongly recommends purchasing AppleCare to extend your Mac's warranty to 3 years

IITS also recommends purchasing a UPS (Uninterruptible Power Supply) with each new iMac order if you don't already have one.  A UPS device instantly switches the computer to emergency battery backup power and allows the user to work through brief power outages for up to 5 minutes or to shut down the system in the event of an extended outage. These devices can be ordered from Dell for about $97.

 

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk

helpdesk.utsc@utoronto.ca

AC200

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk

askshd.utsc@utoronto.ca

AC200|BV487|IC35

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support

av@utsc.utoronto.ca

AC200|IC35

Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed