Information Security

information security

Information security is a concern for all faculty, staff, and students at UTSC. With support ranging from the installation of anti-malware software through to Campus VPN connections, IITS provides a number of different services which will enable you to work in a secure manner both on and off campus. The University of Toronto Scarborough is committed to providing an environment that protects the privacy and security of information and electronic resources necessary to support our mission of teaching and research. If you would like to discuss matters related to information security at UTSC, receive IT support, or report an information security incident, please contact the IITS Help Desk.

Information Security Guidelines

To respond to societal expectations and legislative requirements, the University must create and apply up-to-date information security standards. Should we fail to do so, in the event of a significant release of personal information or compromise of the University's information systems, the result would be a highly visible impact to the University's reputation and stature as a world-class education and research institution. Details regarding the University's current guidelines on Information Security can be found here.

Additional Resources

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk


Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk


Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support


Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed