FAQ

Female student talking to a workshop facilitator

FAQ

What payment options are available to pay fees?

University of Toronto fee payments are made at the bank (ie. in person, automated teller machine, on-line or phone banking etc.). After you've chosen your courses, a fees invoice will be mailed to you. Ensure your mailing address on ROSI/ACORN is correct. You will need this invoice to pay your fees, as it includes your personal account number with the University where payment will be directed. Ensure that you pay your fees by the appropriate session deadline.

To learn more about payment options, including OSAP information and making payments as an international student, please visit the Office of the Registrar.

 

What financial aid is available to my son or daughter?

Information about financial aid is available from the Office of the Registrar.

OSAP
The Ontario Student Assistance Program (OSAP) is a government loan program available to students.

Learn more about applying for OSAP.

UTAPS
University of Toronto Advance Planning for Students is also available. UTAPS provides a grant to cover financial need recognized but not fully met by the government assistance programs. The assessment criteria will be based on the Ontario Student Assistance Program (OSAP).

Learn more about applying for UTAPS.

Bursaries and Grants
Bursaries, which are also often called grants, are non-repayable sums of money provided by the University to assist students who encounter financial difficulties. There are bursary application deadlines in all 3 sessions.

Scholarships and Awards
Scholarships are financial awards given to a student on the basis of academic merit or standing.

All applicants to U of T Scarborough are automatically considered for entrance scholarships, no separate application is required. There are many other external scholarships that can assist students with their educational costs.

Financial Aid Advisor
Financial Aid Advisors are available to assist students with financial planning and emergency loans are available.

 

How does my son or daughter register for courses?

Course registration occurs online through ROSI and ACORN. ROSI and ACORN contains data relating to a student's admission to and academic performance at U of T Scarborough. To gain access you have to provide a valid student number and a valid Personal Identification Number.

Who can we call to find out our son or daughter's marks or how they are doing at the University?

The University cannot release student records to anyone but the student. The University is not able to discuss particular details about the student's records and experience with a parent, guardian or family member. This is in accordance with the right to privacy and access to personal information in section 54 (c) of the Municipal Freedom of Information & Protection of Privacy Act.

Learn more about legal milestones related to access to information on the Justice for Children and Youth website.

If my son or daughter is not feeling well or requires medical or personal counselling services for an ongoing condition where can he or she go?

The Health & Wellness Centre has health care providers who provide medical, nursing, counselling, health promotion and education services to U of T Scarborough students. Any student with a current student card and a valid health card can use their services.

The Health & Wellness Centre is located on the second floor of the Student Centre (SL270). 

In the event of a crisis or emergency how can I make contact with my son or daughter?

In the event of an emergency contact the University Police at 416-287-7333. The University Police do offer an Emergency Contact Service to students, faculty and staff. A student can complete the online registration form. Information provided will help the University Police locate the student on campus to relay the message.

Where can I get information about textbooks?

Please visit the UofT Bookstore for information about textbooks.

My child is an out of province student, how does health insurance in Ontario work for my child?

See the Health & Wellness Centre for health insurance information for full-time, part-time, graduate and international students.

My child has full health coverage from my health plan, can students opt out of the student health plan? What is the procedure?

See the Health & Wellness Centre for health insurance information for full-time, part-time, graduate and international students.

How does health insurance in Ontario work for an international student?

See the Health & Wellness Centre for health insurance information for full-time, part-time, graduate and international students.

What safety precautions are in place if my son or daughter is on campus late attending class or studying?

There are programs on campus designed to promote safety on campus. It is also critical that each community member practice safety precautions. Students walking on campus after dark should take advantage of the UTSC Patrol service.

Whether you are a student, faculty or staff member, or visitor at the University of Toronto Scarborough, there may be times when you do not feel completely safe walking alone. Although the U of T Scarborough campus is relatively safe, a patroller will be glad to meet you and accompany you anywhere on campus.

This service is available on a 24/7/365 basis. To obtain an escort, call 416-287-7022. When reached, a licensed security guard or special constable will meet you and accompany you to your on-campus destination.

Learn more about safety programs and services.

If my son or daughter is having difficulty with their academics where can they go for help?

There are a variety of academic resources available on campus to support students including the Academic Advising & Career Centre and Centre for Teaching & Learning. Students are encouraged to take advantage of these services to have an organized approach to academics and to minimize stress and difficulties.

How necessary is a laptop computer for my son or daughter?

A laptop provides convenience due to its portability, allowing a student to work in places throughout the campus. There are various locations on campus where a student can take advantage of wireless access to the internet. If group work is often a part of a course of study a laptop can be used onsite while working with the group. In this case having a laptop can be advantageous. It may be wise to talk to senior students in the same faculty or contact the academic department to learn about the amount of group work or need for a laptop.

There are computer labs on campus for students to use for course work, therefore having a computer is not absolutely necessary. A personal desktop can be more economical than a laptop to purchase. Computer labs are available if students wish to access the internet or do work while on campus.

Will my son or daughter be able to sleep and study in residence?

Student Housing & Residence Life has policies and programs in place to support the academic goals of residents. Programming and community development in residence focuses on the integration of the academic and social experiences of students' lives on campus. 

Residence Advisors are senior students who live in residence to provide guidance to students and to uphold community standards. 

Quiet hours are in place to help monitor the level of noise. 

What if my son or daughter does not get along with his or her roommates?

If a resident is finding that roommate relationships are strained or difficult a resident can visit a Residence Advisor. The Residence Advisor will listen and guide the student through developing ways to resolve the issues. As a first step the resident will be encouraged to communicate concerns to roommates. If an issue remains unresolved it can be brought to the Residence Life Coordinator.

How can my child become involved in the campus community if they commute?

There are over 200+ student-led clubs and groups at U of T Scarborough. You can browse the Ulife directory for a full list of student organizations across all three campuses. 

There are also student volunteer and job opportunities on campus to get involved. These positions are posted on the Career Learning Network.

Will my son or daughter have difficulty meeting people if they commute?

Meeting people does take some effort on the part of each student. Although meeting people may seem like an overwhelming feat at first, making the effort will be worth while, as community members are eager to meet others and to be engaged members of the community.

There are over 200+ student-led clubs and groups at U of T Scarborough. You can browse the Ulife directory for a full list of student organizations across all three campuses. 

There are also student volunteer and job opportunities on campus to get involved. These positions are posted on the Career Learning Network.