Bell/Centrex Move, Adds and Changes

three old telephones

Bell/Centrex Telephone Requests

All telephone requests which includes new installations, moves, changes related to voicemail or telephone features and disconnections are to be submitted using any of the following user friendly online fillable forms:

  • Telephone Set Change Request Form - this form is used to upgrade/downgrade your phone set from an analog to digital/digital to analog respectively and any voicemail changes related to the set change

Once we have received your telephone request, we will submit an on-line request to Telecommunications. A copy of a confirmation # and date of service (typically Bell requires five day turnaround time) will be forwarded to you upon receipt from Telecommunications. Keep this as your reference for reconciling to your Bell bill.

Contact IT support

If you have timely or urgent request, you can call us or submit a ticket on ServiceNow or visit us in person at one of the locations below. Find us on the Campus map.

Service Desk

helpdesk.utsc@utoronto.ca

AC200

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 5:00 PM
  • Saturday and Sunday - Closed

Student Help Desk

askshd.utsc@utoronto.ca

AC200|BV487|IC35

Hours of Operation

In person and remote

  • Monday to Friday - 8:45 AM to 10:00 PM
  • Saturday - 8:45 AM to 6:00 PM
  • Sunday - 12:00 PM - 6:00 PM

Classroom and AV Support

av@utsc.utoronto.ca

AC200|IC35

Hours of Operation

In person only

  • Monday to Thursday - 8:00 AM to 10:00 PM
  • Friday - 8:00 AM to 5:00 PM
  • Saturday and Sunday - Closed