Frequently Asked Questions (FAQ)

Student speaking to someone at the mental health fair

FAQ

Who can use the Health & Wellness Centre?

All students registered at the University of Toronto Scarborough with a valid student card and health card can use the services at the Health & Wellness Centre. Students will be asked for this identification at every visit to the Health & Wellness Centre in order to receive health and personal counselling services.

If a student has opted out of the SCSU Health & Dental Plan can he/she still use services at the Health & Wellness Centre?

Yes, a student can still use the services at the Health & Wellness Centre if they have “opted out” of the SCSU Health & Dental Plan. For more information on the SCSU Health & Dental Plan visit scsu.ca/services/student-services/health-dental-plan.

What services are available at the Health & Wellness Centre?

The Health & Wellness Centre provides medical, nursing, personal counselling, health promotion and health education services. Visit the front desk located at SL-270 and our reception staff will be happy to help you book an appointment with the appropriate health professional.

More information about our services:

The Health & Wellness Centre also administers the University Health Insurance Plan (UHIP) for international students, exchange students and returning Canadians in their 3-month Ontario Health Insurance Plan (OHIP) wait period registered at this campus.

Do I have to pay for services at the Health & Wellness Centre?

Students who have a current student card and valid health card are welcome to use the services at the Health & Wellness Centre.

There are health services not covered under your health card that would require direct payment by the student requesting the service. Examples include, third party requests for physicals or TB tests, some vaccinations and other uninsured treatments (such as non plantar warts, missed appointments).

What do I do if I have to cancel my appointment?

The Health & Wellness Centre requires 24 hours notice of cancellation for all appointments. Students can visit or call the front desk at 416-287-7065 to cancel. A message can be left on voicemail.

For missed appointments a fee of $25-$50/appointment will be charged. For missed appointments with a psychiatrist a fee of $150/appointment will be charged.

I’m on co-op. Can I still access Health & Wellness Centre services?

Yes. You can access all health and counselling services while on co-op. Evening appointments are available on Wednesdays to allow students to receive services.

What is the University Health Insurance Plan (UHIP)?

The plan covers students and their dependents for most doctors and hospital visits in Ontario to the same level as OHIP coverage. 

For more information about UHIP, visit uhip.ca, or the UTSC International Student Centre.

Who is the University Health Insurance Plan (UHIP) for?

UHIP, the University Health Insurance Plan, is a compulsory plan for all students of the University of Toronto and their dependents who are not covered by OHIP (the Ontario Health Insurance Plan). This includes international students, exchange students and returning Canadians in their 3-month OHIP wait period.

Can I get a medical certificate from the Health & Wellness Centre?

For more information about medical certificates visit Office of the Registrar: Supporting Documentation.