Booking Procedure

Confirmation and Deposit

To confirm your reservation, a non-refundable $100.00 deposit or credit card authorization is required. This deposit should be made payable to the University of Toronto by personal Canadian or U.S. dollar certified cheque or money order. The balance is due 2 weeks prior to arrival. All stays of less than 30 days are subject to 13% Harmonized Sales Tax. Please write or call 416-287-7356 to be certain of availability prior to mailing your deposit. E-mail: conferences@utsc.utoronto.ca

Refunds

Refunds will be issued, less one-night cancellation fee, with two weeks notice.

Check-In

Check-in takes place at the Residence Centre between 4pm and 8pm unless other arrangements are made before arrival. A credit card imprint will be required for the key deposit at the check-in station. Guests must collect their keys at the Conference Services Front Desk, along with a parking pass and proxy card if parking is required. A $10 deposit is required for signing out a proxy card which will be returned when the proxy card is returned to the Front Desk. Upon checking-in guests may obtain a wireless guest account and password for use in the Residence Centre, or an Ethernet cable for the apartments. Laundry cards can also be obtained at this point.

Check-Out

Check-out takes place before 10am in the Residence Centre. Keys must be left at the Conference Services Front Desk or in the key drop-off box outside the Residence Centre. A $150.00 fee is charged for missing key sets.